Privacy Policy and Data Protection
Following the General Data Protection Regulation, Meet Mundo informs users: Meet Mundo SL, with registered office at: Camino de Hoyarrasa 12, Alcobendas, 28100 Madrid, with contact telephone number 0034.91.315.29.44, contact email info@theafricanexperiences.com , hereinafter, Meet World, its corporate purpose is the activity of a wholesale-retail travel agency with CICMA 3130 and VIAJES AMIGO, SL with cif: B82952110 with registered office at Paseo de la Castellana, 161 - 1º C - 28020 Madrid - Spain.
RESPONSIBLE: The person delegated for Data Protection (DPD) of Meet the World is Lucía Díaz Jiménez, with contact email info@theafricanexperiences.com
1. PRIVACY POLICY AND CLAUSES.
The purpose of this statement is to inform users of the general policy of Privacy and Protection of Personal Data followed by Meet the World. This Privacy Policy may vary depending on legislative or self-regulation requirements, so users and / or customers are advised to visit it periodically. It will be applicable in the event that users and / or clients decide to fill in a form where personal data is collected, without prejudice to what is indicated in the "Privacy Clause" applicable to each specific form.
2.USE AND TREATMENT OF THE DATA.
Meet Mundo is fully aware of the use and treatment that should be given to personal data that may be required or that may be obtained from users and / or clients in order to manage the services offered or to send them commercial communications of products or services. that may be of interest to you. Sending personal data is mandatory to contact and carry out commercial operations with Meet the World. Likewise, not providing the requested personal data or not accepting this data protection policy implies the impossibility of being able to process the requested work, or requests for information made from this website or by other means.
The cases in which Meet World requires personal data are:
To subscribe to the newsletter.
To comment on the posts published on the blog.
To make inquiries through the contact form or by other means.
To request or contract any of the services and / or products that we offer.
Personal information will be used as follows:
1. To provide, correctly and professionally, our travel agency services both through Talkenglishafrica.com and Theafricanexperiences.com.
2. To manage the list of subscriptions, send newsletters, promotions and special offers.
3. To promote the services of Meet the World.
4. To moderate and respond to comments made by users on the blog.
5. To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
6. For customer service and follow-up services.
7. To establish communication with users, subscribers or clients.
In each of the cases, as users, subscribers or clients, they will have full rights over their personal data and the use thereof and may exercise them at any time.
The terms provided for the deletion of the different categories of data: those provided by tax legislation regarding the prescription of responsibilities.
LEGITIMATION: the data offered is based on the consent of the interested party. The main purpose is not subject to the consent of the data that are not necessary for said main purpose.
3. SECRET AND SECURITY OF THE DATA.
Meet Mundo is committed to complying with its obligation of secrecy of personal data and its duty to keep them, and will adopt the necessary technical and organizational measures to guarantee the security of personal data and avoid its alteration, loss, unauthorized treatment or access, taking into account the state of technology. However, Know World cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
4. SUBSCRIPTION AND REGISTRATION.
In the event that you decide to subscribe to the newsletter or electronic newsletter, you will be asked for a series of essential personal data in order to manage the products or services requested (name, surname, email, etc.). Likewise, you may be required to voluntarily provide a series of complementary data for information and marketing of offers, services, or activities related to them and limited to the activities and services of Meet the World.
5. TRUTH OF THE INFORMATION.
Users and / or clients will respond, in any case, to the veracity of the data provided, being responsible for communicating any changes in them, and knowing World being exempt from any type of responsibility in this regard. Meet Mundo reserves the right to exclude from the registered services any user and / or client who has provided false information, without prejudice to other actions that may be required by Law.
6. SERVICES OFFERED BY THIRD PARTIES
To provide services strictly necessary for the development of our activity, Know World shares data with service providers, under their corresponding privacy conditions.
The following companies will have access to the personal information necessary to perform their functions, but will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Notice and the applicable legislation on data protection:
Email manager: Google LLC, 1600 Amphitheater Parkway Mountain View, CA94043 Management company of email management processes. An Agreement was recently signed between the EU and the US under the name Privacy Shield (privacy shield between the EU-US) and all companies under this Agreement have adequate protection, so international data transfer is allowed.
Hosting and messaging services and newsletter delivery: WIX.com LTD, PO box 40190 San Francisco, Ca USA. An Agreement was recently signed between the EU and the US under the name Privacy Shield (privacy shield between the EU-US) and all companies under this Agreement have adequate protection, so international data transfer is allowed. WIX is covered by the privacy shield, so it complies with the security measures imposed by European legislation. Therefore, the user is aware and accepts that their personal data will be stored by WIX, for the subscription and sending of electronic newsletters.
Air reservations: Servivuelo. Zamer Viajes SL C / Doctor Esquedo 10, 4º Izda. 28028, Madrid. Company for the management of air reservations and other services in the travel and tourism sector.
Insurance: Intermundial XXI, SL Paseo de Recoletos, 27, 4º. 28004, Madrid. Company destined to the contracting of travel insurance.
Management program: Siturweb, ADCORE Desarrollo y Comunicación SL Calle Concha Espina, 8 1ºD, 28036, Madrid. Company for the management of invoices and budgets.
Hotel reservations: Hotelbeds SLU Cami Son Fangos 100 Torre A, 5º. 07007 Palma. Company for the management of hotel reservations other services in the travel and tourism sector.
Management: Grupo 94 Asesores. Calle Odonnell 32, 1º C, 28009 Madrid, company for the financial management of the company.
All utilities offered by third parties are strictly necessary for the development of our services and have been selected in compliance with the rights that we preserve.
7. RIGHTS OF USERS AND / OR CLIENTS.
Users and / or clients have recognized rights and may exercise their rights by written communication to the addresses indicated in each case or to the addresses indicated in point 1, identifying and specifying their request, and providing a photocopy of the DNI or equivalent document. They can also send an email to the address info@talkenglishafrica.com. Please take into account the legal procedure in order to exercise your rights.
The rights of the users / clients are:
Right to request access to personal data relating to the interested party,
Right to request rectification or deletion,
Right to request the limitation of your treatment,
Right to object to treatment,
Right to data portability.
8. COMMERCIAL COMMUNICATIONS.
Know World In no case will it send advertising and / or communications for sale or other commercial purposes to users and / or clients without their prior request or consent. Likewise, they will not send unsolicited or previously consented messages, nor will they send chains of unsolicited or previously consented electronic messages.
9. WITHDRAWAL OF COMMUNICATIONS IN ELECTRONIC FORMAT.
Meet Mundo informs users and / or customers that, if they have requested the sending of information or commercial messages or alerts in electronic format, they may unsubscribe from this type of communication by following the instructions indicated in each case or by communicating it to info@theafricanexperiences.com
10. ORIGIN: How have we obtained your data?
The personal data that we treat in Meet the World come directly from the users or from other group companies such as Viajes Amigo SL
The categories of data that are processed are:
Identification data.
Electronic addresses.
Commercial information.
Specially protected data is not processed.